Shipping policy

Unless otherwise stated:

Once payment has been made, the product takes 1-2 weeks for production and we will need a further 3 days to arrange for the delivery depending on the location of the Buyer. Free delivery is available only within UAE. Please make sure to mention correct location details for the delivery and contact details with a working Mobile Number.

A total of 15 days is required for delivery to be arranged, in some cases delivery can be arranged earlier but this is a maximum requirement. If there is any deviation in delivery the Buyer will be notified.

Delivery shall be arranged with Buyer over the phone or by email, Buyer needs to make sure to be available at the location at the specified date and approximate time for delivery (as we have many deliveries in a day the exact time may not be specified but the date for delivery will be given). Thus stated, The Buyer shall not decline any delayed or short deliveries

Delivery and Installation will be arranged to the destination named in the Order.

If delivery is delayed due to any act or omission of the Buyer, or if having been notified that the Products are ready for dispatch, Buyer fails to take delivery or provide adequate location instructions then additional transportation charges will be borne by the buyer.

Delivery, Risk & Title

Risk of loss of or damage to the Products shall pass to Buyer upon delivery.

Title to the Products shall pass to the Buyer upon the Buyer making Payment for the Products to the Seller.

From the date of delivery, Buyer shall be solely responsible for complying with all applicable laws, rules, regulations and orders of any authority that may be prevailing in any country in relation the Products. 

 

Questions about the Delivery should be sent to us at info@outdoorliving.ae